Meet Our Expert Trainers & Coaches

Learn from industry leaders who have walked the talk.

Our team consists of practicing industry experts—senior pharmacists, dietitians, and corporate leaders—who bring real-world clinical and operational experience directly into the training room.

Alpro Group Office

Our Journey in Professional Healthcare Education

Founded in 2016 by Alpro Pharmacy, Alpro Academy was established as the learning and development arm of the organisation — created to empower pharmacists and healthcare professionals to make a meaningful difference in people’s lives.

From our Provisionally Registered Pharmacist (PRP) Programme to specialised certifications and university collaborations, we connect knowledge with real-world practice through impactful training, mentorship, and continuous learning. More than just training, we inspire pharmacists to grow with purpose — equipping them with the skills, confidence, and compassion to serve their communities.

From pioneering pain management training to supporting national healthcare initiatives, Alpro Academy remains committed in shaping a healthier future, together.

Ph. Lim En Ni

Ph. Lim En Ni

Pharmacist Trainer / Clinical Lead

Who is Ph. Lim En Ni?
A registered pharmacist and HRD Corp Accredited Trainer leading Alpro Academy’s clinical education department.

Professional Expertise:
Specializes in Pain Management (PainWISE), Minor Illness consultation, and Pharmacist Onboarding.

Teaches:
Clinical Pharmacy Updates, Pain Management Certification.

Ms. Eleen Thum

Ms. Eleen Thum

Head of Customer Service Training

Who is Ms. Eleen Thum?
An expert in retail operations and service strategy with over 10 years of experience in customer hospitality.

Professional Expertise:
Retail conflict resolution, advanced customer engagement strategies, and service leadership.

Teaches:
Retail Mastery, Service Excellence Workshop.

Dt. Jayne Luah

Dt. Jayne Luah

Dietitian Trainer

Who is Dt. Jayne Luah?
A certified dietitian specializing in medical nutrition therapy and community health education.

Professional Expertise:
Chronic disease management (diabetes, hypertension) through dietary intervention and nutrition counselling.

Teaches:
Community Nutritionist Certification.

Ms. Sharifah Nuratiqah

Ms. Sharifah Nuratiqah

Soft Skills & Leadership Trainer

Who is Ms. Sharifah Nuratiqah?
A dedicated corporate trainer focusing on organizational psychology and team dynamics.

Professional Expertise:
Workplace communication, leadership development, and building high-performance culture.

Teaches:
Praising Skill Course, Team Dynamics Workshop.

Ph. Tai Soo Fern

Ph. Tai Soo Fern

Wound Care Specialist Trainer

Who is Ph. Tai Soo Fern?
A pharmacist with specialized certification in advanced wound care management.

Professional Expertise:
Chronic wound assessment, dressing selection, and patient safety protocols for wound recovery.

Teaches:
Advanced Wound Care Masterclass.

How Our Experts Drive Your Success

Our trainers are integral to the learning journey, not just lecturers.

Curriculum Design

Trainers actively co-design the syllabus to ensure it matches current industry demands and clinical standards.

Practical Mentorship

Going beyond theory, our trainers provide hands-on guidance, correcting techniques in real-time practice sessions.

Continuous Feedback

Participants receive constructive feedback during workshops to ensure they master the skills before certification.

Trainer FAQs

Common questions about our training team.

Who delivers the training?

Training is delivered by our in-house team of certified experts, including senior pharmacists, dietitians, and corporate trainers, all of whom have extensive field experience.

Are trainers HRD Corp accredited?

Yes, our key trainers are HRD Corp Accredited Trainers (TTT Certified), ensuring that our training meets the high quality standards required for HRD Corp–claimable corporate training.

Can we request a specific trainer?

For corporate and group bookings, we do our best to accommodate requests for specific subject matter experts, subject to their schedule availability.

Are trainer-led sessions interactive?

Absolutely. We believe in active learning. Our sessions include role-plays, case studies, and Q&A segments to ensure high engagement and retention.

How to book a session?

You can inquire about booking a training session by submitting a request via our contact page. Our team will get back to you to discuss availability and customization.

Join Our Team of Experts

Are you passionate about training and development? We'd love to hear from you.

Contact Us